{"id":5348,"date":"2021-07-09T15:11:45","date_gmt":"2021-07-09T05:11:45","guid":{"rendered":"https:\/\/cutekstain.com\/ca\/?page_id=5348"},"modified":"2021-07-14T11:03:45","modified_gmt":"2021-07-14T01:03:45","slug":"returns","status":"publish","type":"page","link":"https:\/\/cutekwoodsolutions.com\/ca\/returns\/","title":{"rendered":"Returns and Exchange Policy"},"content":{"rendered":"<p>CUTEK would like you to have the best experience possible with our products and our customer service.<\/p><h2 class=\"wp-block-heading\">Exchange:<\/h2><p>If you are unsure if you have ordered the correct product for your project, our friendly staff are more than willing to discuss your project requirements and troubleshoot with you to achieve the best results possible. We are happy to exchange any unopened or unused unnecessary\/unsuitable products with goods that are more suited to your particular project and desired outcomes. Please contact 1300 1 CUTEK (ext. 2) to discuss your order and your project with one of our qualified technical reps.<\/p><h2 class=\"wp-block-heading\">Refund:<\/h2><p>If you are unsatisfied with the performance of your product, please contact 1300 1 CUTEK (ext. 2) or alternatively contact&nbsp;<a href=\"mailto:onlineorders@cutekus.mariartdevelopment.com.au\">onlineorders@cutekus.mariartdevelopment.com.au<\/a>&nbsp;to discuss your specific project and what we can do to help you.<\/p><p>We will refund products when:<\/p><ul class=\"wp-block-list\"><li>they have been determined to be faulty<\/li><li>they unable to fulfill their described purpose as listed on our website<\/li><li>you can provide proof of purchase<\/li><\/ul><p><em><strong>NOTE:<\/strong>&nbsp;we are not able to provide a refund because you have changed your mind about your colortone choice. Free samples of colortones are available via our website:&nbsp;<\/em><a href=\"https:\/\/cutekwoodsolutions.com\/ca\/order-free-sample\/?product_title=Colourtones&amp;gscvasrge=15cda325025d71\">https:\/\/cutekwoodsolutions.com\/ca\/order-free-sample\/?product_title=Colourtones&amp;gscvasrge=15cda325025d71<\/a><\/p><p><em>If you need help to rectify a project, please contact 1300 1 CUTEK (ext. 2) to talk to a technical rep who can advise you on what remedial action to take.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>CUTEK would like you to have the best experience possible with our products and our customer service. Exchange: If you are unsure if you have ordered the correct product for your project, our friendly staff are more than willing to discuss your project requirements and troubleshoot with you to achieve the best results possible. We<a class=\"excerpt-read-more\" href=\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/\" title=\"ReadReturns and Exchange Policy\">&#8230; Read more &raquo;<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":56,"comment_status":"closed","ping_status":"closed","template":"template-page-builder.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5348","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns &amp; Exchange Policy | Cutek Timber Protection<\/title>\n<meta name=\"description\" content=\"Read our returns and exchange policy. Explore our articles, gallery and recent projects to gain inspiration for your next timber installation project.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns &amp; Exchange Policy | Cutek Timber Protection\" \/>\n<meta property=\"og:description\" content=\"Read our returns and exchange policy. Explore our articles, gallery and recent projects to gain inspiration for your next timber installation project.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/\" \/>\n<meta property=\"og:site_name\" content=\"CUTEK\u00ae Timber Protection - Canada\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-14T01:03:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/\",\"url\":\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/\",\"name\":\"Returns & Exchange Policy | Cutek Timber Protection\",\"isPartOf\":{\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/#website\"},\"datePublished\":\"2021-07-09T05:11:45+00:00\",\"dateModified\":\"2021-07-14T01:03:45+00:00\",\"description\":\"Read our returns and exchange policy. Explore our articles, gallery and recent projects to gain inspiration for your next timber installation project.\",\"breadcrumb\":{\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/returns\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/cutekwoodsolutions.com\/ca\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Returns and Exchange Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/#website\",\"url\":\"https:\/\/cutekwoodsolutions.com\/ca\/\",\"name\":\"CUTEK\u00ae Timber Protection - Canada\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/cutekwoodsolutions.com\/ca\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/#organization\",\"name\":\"Cutek\",\"url\":\"https:\/\/cutekwoodsolutions.com\/ca\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-CA\",\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/cutekwoodsolutions.com\/ca\/wp-content\/uploads\/2021\/06\/logo-black.png\",\"contentUrl\":\"https:\/\/cutekwoodsolutions.com\/ca\/wp-content\/uploads\/2021\/06\/logo-black.png\",\"width\":771,\"height\":157,\"caption\":\"Cutek\"},\"image\":{\"@id\":\"https:\/\/cutekwoodsolutions.com\/ca\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Returns & Exchange Policy | Cutek Timber Protection","description":"Read our returns and exchange policy. Explore our articles, gallery and recent projects to gain inspiration for your next timber installation project.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cutekwoodsolutions.com\/ca\/returns\/","og_locale":"en_US","og_type":"article","og_title":"Returns & Exchange Policy | Cutek Timber Protection","og_description":"Read our returns and exchange policy. Explore our articles, gallery and recent projects to gain inspiration for your next timber installation project.","og_url":"https:\/\/cutekwoodsolutions.com\/ca\/returns\/","og_site_name":"CUTEK\u00ae Timber Protection - Canada","article_modified_time":"2021-07-14T01:03:45+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/cutekwoodsolutions.com\/ca\/returns\/","url":"https:\/\/cutekwoodsolutions.com\/ca\/returns\/","name":"Returns & Exchange Policy | Cutek Timber Protection","isPartOf":{"@id":"https:\/\/cutekwoodsolutions.com\/ca\/#website"},"datePublished":"2021-07-09T05:11:45+00:00","dateModified":"2021-07-14T01:03:45+00:00","description":"Read our returns and exchange policy. Explore our articles, gallery and recent projects to gain inspiration for your next timber installation project.","breadcrumb":{"@id":"https:\/\/cutekwoodsolutions.com\/ca\/returns\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cutekwoodsolutions.com\/ca\/returns\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/cutekwoodsolutions.com\/ca\/returns\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/cutekwoodsolutions.com\/ca\/"},{"@type":"ListItem","position":2,"name":"Returns and Exchange Policy"}]},{"@type":"WebSite","@id":"https:\/\/cutekwoodsolutions.com\/ca\/#website","url":"https:\/\/cutekwoodsolutions.com\/ca\/","name":"CUTEK\u00ae Timber Protection - Canada","description":"","publisher":{"@id":"https:\/\/cutekwoodsolutions.com\/ca\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cutekwoodsolutions.com\/ca\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"},{"@type":"Organization","@id":"https:\/\/cutekwoodsolutions.com\/ca\/#organization","name":"Cutek","url":"https:\/\/cutekwoodsolutions.com\/ca\/","logo":{"@type":"ImageObject","inLanguage":"en-CA","@id":"https:\/\/cutekwoodsolutions.com\/ca\/#\/schema\/logo\/image\/","url":"https:\/\/cutekwoodsolutions.com\/ca\/wp-content\/uploads\/2021\/06\/logo-black.png","contentUrl":"https:\/\/cutekwoodsolutions.com\/ca\/wp-content\/uploads\/2021\/06\/logo-black.png","width":771,"height":157,"caption":"Cutek"},"image":{"@id":"https:\/\/cutekwoodsolutions.com\/ca\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/cutekwoodsolutions.com\/ca\/wp-json\/wp\/v2\/pages\/5348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cutekwoodsolutions.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cutekwoodsolutions.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cutekwoodsolutions.com\/ca\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cutekwoodsolutions.com\/ca\/wp-json\/wp\/v2\/comments?post=5348"}],"version-history":[{"count":0,"href":"https:\/\/cutekwoodsolutions.com\/ca\/wp-json\/wp\/v2\/pages\/5348\/revisions"}],"wp:attachment":[{"href":"https:\/\/cutekwoodsolutions.com\/ca\/wp-json\/wp\/v2\/media?parent=5348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}